How Can WeHelp You Today?

Simply click on 'Start Free Trial' and fill in your basic information. You'll receive a verification email to activate your account. Once verified, you can begin setting up your institution profile and invite team members.

You'll need your school's basic information, administrative details, and a list of initial users (teachers, students, staff). Our setup wizard guides you through importing existing data and configuring your preferences.

Basic setup can be completed in 24-48 hours. Full implementation with data migration, user training, and custom configurations typically takes 1-2 weeks depending on your school size and requirements.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual subscriptions. Educational institutions can also request invoice-based billing.

Yes, you can change your plan at any time. Upgrades take effect immediately, while downgrades will take effect at the next billing cycle. You'll only pay the difference for upgrades.

Yes! We offer special pricing for educational institutions, non-profits, and bulk licenses. Contact our sales team for custom pricing based on your student count and requirements.

Our AI analyzes student responses using natural language processing and machine learning algorithms. It can grade essays, short answers, and even provide detailed feedback. Teachers can review and adjust AI grades as needed.

Yes, Schoolama offers APIs and integrations with popular SIS systems, Google Workspace, Microsoft 365, and other educational tools. Our technical team can help with custom integrations.

Students can mark attendance through the mobile app using QR codes, geolocation, or manual check-in. Teachers receive real-time notifications and can generate attendance reports instantly.

Schoolama works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience. Mobile apps are available for iOS and Android.

Absolutely. We use enterprise-grade security with SSL encryption, regular security audits, and comply with GDPR, FERPA, and other education data privacy regulations. Your data is backed up daily and stored in secure data centers.

Our support team is available 24/7 through live chat, email, and phone. We also have a comprehensive knowledge base, video tutorials, and can provide remote assistance when needed.

You can add users individually through the admin panel, bulk import via CSV files, or integrate with your existing student information system. New users receive welcome emails with login instructions.

Yes, Schoolama has role-based access control. You can create custom roles for administrators, teachers, staff, students, and parents, each with specific permissions and access levels.

Students log into their dashboard to view assignments, submit work, check grades, and communicate with teachers. Parents can also access progress reports and receive notifications about their child's performance.